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CREMORA MAMPARA METRO FM COMPETITION 2026

 
1.     Introduction

1.1 Participation in this Competition is governed by these terms and conditions (the “Rules”).
 
1.2 You, as the participant, are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.
 
1.3 This competition is operated by Lactalis South Africa (Pty) Limited (“Lactalis SA”) in conjunction with More Lavish Traders (Pty) Ltd t/a Platform-XI  (the “Promoters”). 
 
1.4 Your participation in the Competition constitutes acceptance of these Rules and you agree to abide by these Rules.
 
By participating in this Competition, Participants agree to the rules set out below. 
 
2.     This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa. In addition, the following people shall not be eligible to participate in this Competition:  
 
2.1 Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters. 
 
2.2 Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above. 
 
2.3 People who are not legal residents and/or legal citizens of the Republic of South Africa. 
 
2.4 Persons under the age of 18 years. 
 
3.     The Competition shall commence on the  16th February and will end on the 20th February 2026 (“Promotional period”). No entries received after the 20th February 2026 will be considered.
 

4.     Competition Mechanics

4.1     To participate in this Competition, Participants are required purchase 1 x 750g Cremora products from any participating retail store. 

4.2   Participants must WhatsApp “METRO” to 073 087 1192 and follow the prompts to upload their till slips to be entered into the draw. 

4.3 The promoter will select 6 daily verified entries that will be shared with the Metro FM who will contact the 2 entrants for them to share their Cremora inspired Mampara recipe with the DJ live on air between 8 – 9am daily during the campaign period. The DJ will select the preferred recipe and the winner will win R5000 cash and the runner up will win R2000 cash per day. 

4.3     Participants must keep their till slips as proof of purchase. 

4.4   Participants must have a valid Republic of South Africa identity number (ID number) or valid permanent residency permit number and/or valid passport as this is key to all entries. No person can use another person’s identity/permit number and/or passport number for competition entry purposes. If it is discovered that participants have entered an identity/permit number and/or passport number that is not theirs, they will be disqualified, and the entrant will not be eligible for the prize.

4.5    Participants may enter the competition as many times as they wish over the Promotional Period. Entry is also subject to the following conditions:

4.5.1  Partipants will require a new till slip for multiple entries 
4.5.2  Only one prize per household and per person.

5. The Prizes

5.1.1    Participants in this Competition stand a chance to Win:

Daily Cash prizes 

5 x R5 000 cash prizes for the winning recipe. Total of R25 000. 
5 x R2 000 cash prize for the runner up winning recipe. Total of R10 000.
Total cash prizes: R35 000 

6.    Claiming your Prize

6.1    A total of 10 winners will be selected throughout the competition via random draw to share their recipes live on Metro FM Breakfast show between 8 – 9am. 

6.2    The winners will need to supply the promoter with the necessary proof of purchase (tillslip) and proof of banking details with a certified letter from their bank.  

6.3    At the time that a potential prize winner is identified, the potential prize winner will receive a direct message (DM) from a representative of the Promoters to their contact number supplied at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents, as mentioned in point 6.3 to the Promoters representative. 

6.4    The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are submitted to the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up winner will be deemed the potential prize winner subject to the terms and conditions herein. 


6.5    Potential prize winners will have 48 hrs from the time of being contacted to supply any required documentation. Once all the documents stated as stated in 6.3 has been supplied and verified then the prize money will be paid to the winner within 14 days. 

6.6    To claim the daily and weekly cash prize, all winners must have a valid ID, bank account and cell phone number and use this number to enter the competition.

7.    Promotional Material and Marketing Activities

7.1    The Promoters may require the winners (at no fee) to be identified, photographed and the photograph or related article published on all digital platforms, printed media, or to appear on radio and television, when accepting their prizes and/or after receiving their prize.

7.2    Should this become necessary, the winners may be required to sign a letter of consent and the Promoters shall have the right to use any photographs of any of the winners in perpetuity.

8.    General

8.1    The judges’ decision is final, and no correspondence will be entered into. 

8.2    The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules. 

8.3    Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.

8.4    The prize is not transferable, and no substitution or cash redemption of prizes is permitted.   The prize will not be handed/awarded to a third party, but only to the verified prize winner.

8.5    The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.

8.6    Prize visuals on any competition and/or promotional materials are for illustrative purposes only.

8.7     By entering this competition, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents, to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.

8.8     In terms of the data protection laws and Lactalis SA Privacy Notice, Lactalis SA, its affilates and/or the Promoters will have to process the following personal information receive directly from you and belonging to you: name; address; email; cell phone or telephone contact details; and certain preferences about you (where and if applicable). Additionally, by entering this Competition, you authorise the Promoters to process your personal information for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of Republic of South Africa data protection legislation and Lactalis SA privacy policy. Your personal information will be shared on a need-to-know basis with certain third parties, for the purposes of giving effect to this Competition, including lawyers, advertising agencies, auditors, and/or regulators. Whilst we hold your personal information, we will keep it safe and secure until the purpose for holding it has come to an end, whereafter it will be destroyed, and you accept that by entering into this Competition that you agree that we may process your personal information as indicated above.

8.9    Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (the “Act”). 

8.10    All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.

8.11    The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for:  (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize. 

8.12    The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.

8.13    The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.

8.14    By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize. 

8.15    Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.


 

CREMORA DIGITAL CAMPAIGN – Febuary and March 2026

 

1.     Introduction

1.1 Participation in this Competition is governed by these terms and conditions (the “Rules”).

1.2 You, as the participant, are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.

1.3 This competition is operated by Lactalis South Africa (Pty) Limited (“Lactalis SA”) in conjunction with TMARC T/A Jupicorp (the “Promoters”).

1.4 Your participation in the Competition constitutes acceptance of these Rules and you agree to abide by these Rules.

By participating in this Competition, Participants agree to the rules set out below.

2.     This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa. In addition, the following people shall not be eligible to participate in this Competition: 

2.1 Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.

2.2 Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.

2.3 People who are not legal residents and/or legal citizens of the Republic of South Africa.

2.4 Persons under the age of 18 years.

3.     The Competition shall commence on the 9th February and will end on the 20th March 2026 (“Promotional period”). No entries received after the 20th March 2026 will be considered.

4.     Competition Mechanics

4.1 To participate in this Competition, Participants are required purchase 1 x 750g Cremora products from any participating retail store.

4.2   Participants must WhatsApp “CREMORA” to 073 087 1192 and follow the prompts to upload their till slips to be entered into the draw.

4.3 Participants must keep their till slips as proof of purchase.

4.4   Participants must have a valid Republic of South Africa identity number (ID number) or valid permanent residency permit number and/or valid passport as this is key to all entries. No person can use another person’s identity/permit number and/or passport number for competition entry purposes. If it is discovered that participants have entered an identity/permit number and/or passport number that is not theirs, they will be disqualified, and the entrant will not be eligible for the prize.

    1. Participants may enter the competition as many times as they wish over the Promotional Period. Entry is also subject to the following conditions:

4.5.1  Partipants will require a new till slip for multiple entries

4.5.2  Only one prize per household and per person.

5. The Prizes

1.  Participants in this Competition stand a chance to Win:

Daily Instant Prizes  

5 x R200 Checkers/Shoprite vouchers per day. Total of 200 winners during campaign period.

5 x R100 Data vouchers per day. Total of 200 winners during campaign period

Total daily prizes: R60 000

Weekly Prizes

5 x R1000 cash prize per week.

Total of 30 winners during campaign period.

Total cash prize money: R 30 000

  1. Claiming your Prize

 

  1. A total of 400 winners will be selected throughout the competition as daily prize winners and selected via a random draw by the promoters.
  2. 30 x prize cash winners will be selected through a random draw by the promoters during the duration of the competition
  3. The winners will need to supply the promoter with the necessary proof of purchase (tillslip) and proof of banking details with a certified letter from their bank.  
  4. At the time that a potential prize winner is identified, the potential prize winner will receive a direct message (DM) from a representative of the Promoters to their contact number supplied at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents, as mentioned in point 6.3 to the Promoters representative.
  5. The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are submitted to the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up winner will be deemed the potential prize winner subject to the terms and conditions herein.
  6. Potential prize winners will have 48 hrs from the time of being contacted to supply any required documentation. Once all the documents stated as stated in 6.3 has been supplied and verified then the prize money will be paid to the winner within 14 days.
  7. To claim the daily and weekly cash prize, all winners must have a valid ID, bank account and cell phone number and use this number to enter the competition.

 

7. Promotional Material and Marketing Activities

1. The Promoters may require the winners (at no fee) to be identified, photographed and the photograph or related article published on all digital platforms, printed media, or to appear on radio and television, when accepting their prizes and/or after receiving their prize.

2. Should this become necessary, the winners may be required to sign a letter of consent and the Promoters shall have the right to use any photographs of any of the winners in perpetuity.

8. General

    1. The judges’ decision is final, and no correspondence will be entered into.
    1. The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.
    1. Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
    1. The prize is not transferable, and no substitution or cash redemption of prizes is permitted.   The prize will not be handed/awarded to a third party, but only to the verified prize winner.
    1. The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.
    1. Prize visuals on any competition and/or promotional materials are for illustrative purposes only.
    1.  By entering this competition, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents, to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.
    1.  In terms of the data protection laws and Lactalis SA Privacy Notice, Lactalis SA, its affilates and/or the Promoters will have to process the following personal information receive directly from you and belonging to you: name; address; email; cell phone or telephone contact details; and certain preferences about you (where and if applicable). Additionally, by entering this Competition, you authorise the Promoters to process your personal information for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of Republic of South Africa data protection legislation and Lactalis SA privacy policy. Your personal information will be shared on a need-to-know basis with certain third parties, for the purposes of giving effect to this Competition, including lawyers, advertising agencies, auditors, and/or regulators. Whilst we hold your personal information, we will keep it safe and secure until the purpose for holding it has come to an end, whereafter it will be destroyed, and you accept that by entering into this Competition that you agree that we may process your personal information as indicated above.
    1. Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (the “Act”).
    1. All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.
    1. The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for:  (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
    1. The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
    1. The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.
    1. By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
    1. Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.

 

NESTLÉ CREMORA COMPETITION TERMS & CONDITIONS

1. Introduction

   1.1 Participation in this Competition is governed by these terms and conditions (the “ Rules ”).
    1.2 You, as the participant, are encouraged to review the Rules before entering into the Competition and acknowledge that you have been given an appropriate opportunity to do so and that you understand and accept these Rules.
   1.3 This competition is operated by Nestlé (South Africa) (Pty) Limited (“ Nestlé ”) in conjunction with Jupicorp (Pty) Ltd t/a TMARC and Boomtown (Pty) Ltd (the “ Promoters ”).
    1.4 Your participation in the Competition constitutes acceptance of these Rules and you agree to abide by these Rules.

By participating in this Competition, Participants agree to the rules set out below.

2. This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa In addition, the following people shall not be eligible to participate in this Competition:
    2.1 Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.
    2.2 Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.
    2.3 People who are not legal residents and/or legal citizens of the Republic of South Africa.
    2.4 Persons under the age of 18 years.

3. The Competition shall commence on 1 September 2024 and will end on 30 November 2024 (“Promotional Period”) . No entries received after 30 November 2024 will be considered.

4. Competition Mechanics

   4.1 To participate in this competition, participants are required to purchase any two (2) of the participating products (listed below) in a single transaction and share a video, no longer than 5 minutes, of themselves cooking or baking using Nestlé Cremora to WhatsApp number 073 087 1192 and follow the prompts. All unique/positive entries will be entered into random draws to stand a chance to win the main prize
   4.2 Participants can be entered into the weekly cash draw prizes by purchasing any two (2) of the participating products (listed below) to WhatsApp number 073 087 1192 and follow the prompts.
       4.2 Participating Products
           4.2.1. Nestlé Cremora 750g
           4.2.2. Nestlé Cremora 500g
           4.2.3. Nestlé Cremora 125g
   4.3 Participants may enter the competition as many times as they wish over the Promotional Period, provided that participants purchase any 2 (two) of the participating products each time (in a single transaction) and complete the competition entry, keep valid copies of their till slips, subject to the following conditions:
      4.3.1 All entries from disqualified participants' mobile numbers will be rejected
      4.3.2 Only one prize per household and per number / person
      4.3.3 No computer-based entries will be accepted Only 1 win per unique mobile number
   4.4 Any mobile number that enters an incorrect or used till slip 5 (five) times in succession will be locked out of the Competition for the entire duration of the promotional competition ("Blocked Participants")
   4.5 Blocked Participants have an opportunity to call the Nestlé Call Centre on 011 514 6116 or 086 009 6116 between 09h00 - 16h30 Monday to Friday should there be a valid reason, which is accepted by the Promoters, for the Blocked Participants to be allowed to enter the Competition.
   4.6 Participants must enter on a Mobile phone that is owned and registered to that person. No other person can use another person’s Mobile phone for Competition entry purposes. If it is discovered that participants have entered on a phone that is not registered to them, they will be disqualified, and the entrant will be requested to refund the prizes to the Promoters.
   4.7 The cell phone number is key to all entries, if the entrant has won on a cell phone number they cannot use another number in order to be contacted further, this number needs to be a number that is contactable during office hours.
   4.8 No person can use another person’s identity/permit number for competition entry purposes. If it is discovered that a participant has entered an identity/permit/passport number that is not theirs, they will be disqualified, and the passport will not be eligible for the prize.
   4.9 The weekly prize winners will be determined by random draw each week of the promotional period starting 9 September 2024. The Grand Prize will be determined two weeks after the date of closure of the competition (this date is subject to change without notice).

5. The Prizes

   5.1 Participants in this Competition stand a chance to Win:
    Grand Prize
   One (1) of Six (6) cash prizes, each valued at Two Hundred Thousand Rand (R200,000) to be used towards school fees for a Culinary School.
   The total grand prize value R1,200,000.00.
    Weekly Prizes
   One (1) of Six hundred and Fifty (650) cash prizes valued at One Thousand Rand (R1000) each.
   Total weekly prizes value is R650,000.

6. Claiming your Prize

   6.1 All unique/positive entries will be entered into RANDOM DRAW(S) that will be held in the week of:
       6.1.1. 9 September 2024 (Weekly draw 50 winners of R1000 each)
       6.1.2. 16 September 2024 (Weekly draw 50 winners of R1000 each)
       6.1.3. 23 September 2024 (Weekly draw 50 winners of R1000 each)
       6.1.4. 30 September 2024 (Weekly draw 50 winners of R1000 each)
       6.1.5. 7 October 2024 (Weekly draw 50 winners of R1000 each)
       6.1.6. 14 October 2024 (Weekly draw 50 winners of R1000 each)
       6.1.7. 21 October 2024 (Weekly draw 50 winners of R1000 each)
       6.1.8. 28 October 2024 (Weekly draw 50 winners of R1000 each)
       6.1.9. 4 November 2024 (Weekly draw 50 winners of R1000 each)
       6.1.10. 11 November 2024 (Weekly draw 50 winners of R1000 each)
       6.1.11. 18 November 2024 (Weekly draw 50 winners of R1000 each)
       6.1.12. 25 November2024 (Weekly draw 50 winners of R1000 each)
       6.1.13. 2 December 2024 (Weekly draw 50 winners of R1000 each)
       6.1.14. 5 December 2024 (Grand Prize)
   6.2 A total of 650 weekly prize and 6 grand prize winners will be selected from the above-mentioned draw(s).
   6.3 The grand prize winners will be required to provide an acceptance letter from a registered culinary school as well as the certified banking details of the said culinary school. The prize money will be paid directly into the school’s registered banking account.
   6.4 In the event that the school fees are less than the value of the prize money the balance will be paid directly to the bank account of the winner.
   6.5 The weekly cash prize will be sent via cash send or other equivalent electronic means to the phone number used to enter the competition.
   6.6 At the time that a potential prize winner is identified, the potential prize winner will receive a telephone call from a representative of the Promoters at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents such as proof of purchase (receipt/s), proof of enrolment, and a copy of his/her Republic of South Africa ID and/or driver’s license to the Promoter’s representative or any other document as required by law.
   6.7 A potential prize winner is not an actual winner at the time of being contacted. Contact is made with a potential prize winner to ensure that the required receipt/s is available. The final winner may be required to submit additional documentation as determined by the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a redraw will be executed subject to the terms and conditions herein. A potential prize winner will also have 48 hours to produce the relevant documentation before forfeiting the prize and a runner up chosen.
   6.8 If the Promoters are unable to reach any of the potential prize winners after 3 (three) attempts made within 3 (three) working days of their mobile number being drawn, for whatsoever reason, including incorrect telephone numbers or inoperative telephone numbers or no answer, such a potential winner will be disqualified and a redraw will be executed subjected to the terms and conditions herein. A potential prize winner will also have 48 hours to produce the relevant documentation before forfeiting the prize and a runner up chosen.

7. Promotional Material and Marketing Activities

    7.1 The Promoters may require the winners (at no fee) to be identified, photographed and the photograph or related article published in printed media, or to appear on radio and television, when accepting their prizes and/or after receiving their prize.
    7.2 Should this become necessary, the winners may be required to sign a letter of consent and the Promoters shall have the right to use any photographs of any of the winners in perpetuity.
    7.3 The winners have a right to decline the invitation to use their image in marketing material or to participate in any marketing activity.

8. General

    8.1 The judges’ decision is final, and no correspondence will be entered into.
    8.2 The Promoters may require each winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.
    8.3 Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
    8.4 A The prize is not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
    8.5 The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prizes of comparable or greater commercial value for whatever reason.
    8.6 Prize visuals on any competition and/or promotional materials are for illustrative purposes only.
    8.7 By entering this competition, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents, as well as with Nestlé’s subsidiaries, to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.
    8.8 By clicking submit and entering the competition, you consent to being contacted by Nestlé and its subsidiaries about your interest in Nestlé [and any additional purpose]. You acknowledge that your personal information will be processed in compliance with the Nestlé Privacy Notice. Any personal information shared with Facebook will also be subject to our Nestlé Privacy Notice, including to auto-fill forms for our ads. You may contact us at any time to manage your information.
    8.9 In terms of the data protection laws and Nestlé’s Privacy Notice, Nestlé, its subsidiaries and/or the Promoters will have to process the following personal information receive directly from you and belonging to you: name; address; email; cell phone or telephone contact details; and certain preferences about you (where and if applicable). Additionally, by entering this Competition, you authorise the Promoters to process your personal information for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of Republic of South Africa data protection legislation and Nestlé privacy policy. Your personal information will be shared on a need-to-know basis with certain third parties, for the purposes of giving effect to this Competition, including lawyers, advertising agencies, auditors, and/or regulators. Whilst we hold your personal information, we will keep it safe and secure until the purpose for holding it has come to an end, whereafter it will be destroyed, and you accept that by entering into this Competition that you agree that we may process your personal information as indicated above.
    8.10 For more details on how we may deal with your personal information please see our standard Privacy Notice on our website - https://www.nestle-esar.com/info/yourdata. For any questions or clarifications regarding the processing of your personal information, you may contact us by emailing consumer.services@za.nestle.com or Dial + 27 86 009 6116. 8.11 8.11 By entering this Competition, you authorise the Promoters and their subsidiaries to process your personal information for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of South Africa data protection legislation and Nestlé’s privacy policy. For any questions or clarifications regarding the processing of your personal information, you may contact us by emailing dataprotection@za.nestle.com or Dial 086 0096 116.
    8.12 Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.
    8.13 Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (the “Act”).
    8.14 All Participants participate entirely at their own risk. By reading and accepting these Rules, each Participants gives consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.
    8.15 The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
    8.16 The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
    8.17 The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.
    8.18 By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
   8.19 Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.
   8.20 These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Nestlé consent to the non-exclusive jurisdiction of the High Court of South Africa.
    8.21 For further information or enquiries please email our consumer services at consumer.services@za.nestle.com or call us on +27 86 009 6116/+27 11 514 6116.

NESTLÉ CREMORA RADIO COMPETION UKHOZI FM

1. Introduction

   1.1 Participation in this Competition is governed by these terms and conditions (the “Rules”).
   1.2 You, as the participant, are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.
   1.3 This competition is operated by Nestlé South Africa (Pty) Limited (“Nestlé”) in conjunction with South African Broadcasting Corporation (“SABC”) and Jupicorp (Pty) Ltd t/a TMARC (the “Promoters”).
   1.4 Your participation in the Competition constitutes acceptance of these Rules and you agree to abide by these Rules.

By participating in this Competition, Participants agree to the rules set out below.

2. This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa. In addition, the following people shall not be eligible to participate in this Competition:
   2.1 Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.
   2.2 Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.
   2.3 People who are not legal residents and/or legal citizens of the Republic of South Africa.
   2.4 Persons under the age of 18 years.

3. The Competition shall commence on the 20th January 2025 and will end on the 24th January 2025 (“Promotional period”). No entries received after the 24th January 2025 will be considered.

4. Competition Mechanics

   4.1 To participate in this Competition, Participants are required to purchase any NESTLÉ CREMORA participating product listed below in 4.1.1 from any retail store in South Africa during the Promotional Period and share a voice note detailing their Cremora inspired ‘mampara week’ recipe on Ukhozi FM WhatsApp number 071 613 6667.
       4.1.1 The participating products are as follows:
        NESTLÉ CREMORA
       a. NESTLÉ CREMORA 125g;
       c. NESTLÉ CREMORA 500g;
       d. NESTLÉ CREMORA 750g;
   4.2.
       4.2.1 The competition will run on Ukhozi FM Vuka Afrika Breakfast show from the 20th January – 24th January (Monday – Friday) from 08h00 – 09h00 where 5 participants who have qualified via the WhatsApp line will stand a chance to win R10 000 each on air daily.
       4.2.2 The radio host will choose participants from the Whatsapp entries and contact them live on air. To qualify, the participant must respond with the phrase “Get that Cremora Feeling.” Thereafter, the DJ will play the participant's voice note, featuring their Cremora inspired ‘mampara week’ recipe, live on air. The radio host will select five winners based on the most inspiring Cremora ‘mampara week’ recipe and the winner will receive R10 000. A total of 5 winners will be selected daily.
       4.2.3. If the participant does not answer with the phrase “Get that Cremora feeling” the radio host will contact another qualified participant.    4.3 Participants must have a valid Republic of South Africa identity number (ID number) or valid permanent residency permit number and/or valid passport as this is key to all entries. No person can use another person’s identity/permit number and/or passport number for competition entry purposes. If it is discovered that participants have entered an identity/permit number and/or passport number that is not theirs, they will be disqualified, and the entrant will not be eligible for the prize.
   4.4 Participants may enter the competition as many times as they wish over the Promotional Period, provided that participants purchase a Participating Product each time and have proof of purchase. Entry is also subject to the following conditions:
       4.4.1 Only one prize per household and per person.

5. The Prizes

   5.1 Participants in this Competition stand a chance to Win:
   Prizes
   On air winners R10 000 x 5 daily winners = R50 000 per day.
   Total value of prize money: R 250 000 (over a week period i.e. 5 winners per day).

6. Claiming your Prize

   6.1 Winners will need to have a valid bank account in their name. The winner will need to supply a verified bank letter not older than 3 months to claim your prize.
   6.2 Valid proof of purchase (till slip) to claim the prize.
   6.3 The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are submitted to the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.
   6.4 Potential prize winners will have 48hrs from the time of being contacted to supply any required documentation. Once all the documents stated in 6.4 have been supplied and verified then the prize money will be paid to the winner within 14 days.
   6.5 To claim their cash prize, all winners must have a valid ID, bank account and cell phone number and use this number to enter the competition.

7. Promotional Material and Marketing Activities

    7.1 The Promoters may require the winners (at no fee) to be identified, photographed and the photograph or related article published on all digital platforms, printed media, or to appear on radio and television, when accepting their prizes and/or after receiving their prize.
   7.2 Should this become necessary, the winners may be required to sign a letter of consent and the Promoters shall have the right to use any photographs of any of the winners in perpetuity.

8. General

    8.1 The judges’ decision is final, and no correspondence will be entered into.
   8.2 The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.
   8.3 Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
   8.4 The prize is not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
   8.5 The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.
   8.6 Prize visuals on any competition and/or promotional materials are for illustrative purposes only.
   8.7 By entering, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.
   8.8 By clicking submit and entering the competition, you consent to being contacted about your interest in Nestlé [and any additional purpose]. You acknowledge that your personal information will be processed in compliance with the Nestlé Privacy Notice. Any personal information shared with Facebook will also be subject to our Nestlé Privacy Notice, including to auto-fill forms for our ads. You may contact us at any time to manage your information.
   8.9 In terms of the data protection laws and Nestlé’s Privacy Notice, Nestlé and/or the Promoters will have to process the following personal information receive directly from you and belonging to you: name; address; email; cell phone or telephone contact details; and certain preferences about you (where and if applicable). Your personal information will be shared on a need to know basis with certain third parties, for the purposes of giving effect to this Competition, including lawyers, advertising agencies, auditors, and/or regulators. Whilst we hold your personal information, we will keep it safe and secure until the purpose for holding it has come to an end, whereafter it will be destroyed, and you accept that by entering into this Competition that you agree that we may process your personal information as indicated above.
   8.10 For more details on how we may deal with your personal information please see our standard Privacy Notice on our website - https://www.nestle-esar.com/info/yourdata. For any questions or clarifications regarding the processing of your personal information, you may contact us by emailing consumer.services@za.nestle.com or Dial + 27 86 009 6116.
   8.11 By entering this Competition, you authorize the Promoters to process the personal information of Participants for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of South Africa data protection legislation and Nestlé’s privacy policy. For any questions or clarifications regarding the processing of the Participant’s personal information, you may contact us by emailing dataprotection@za.nestle.com or Dial 086 0096 116.
   8.12 Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.
   8.13 Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (the “Act”).
   8.14 All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.
   8.15 The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
   8.16 The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
   8.17 The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.
   8.18 By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
   8.19 Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.
   8.20 Facebook and/or Instagram: This Competition is in no way organized, endorsed or administered by, or associated with, Facebook and/or Instagram. You understand that you are providing your information to the Promoters and not to Facebook and/or Instagram.
   8.21 These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Nestlé consent to the non-exclusive jurisdiction of the High Court of South Africa.
   8.22 For further information or enquiries please email our consumer services at consumer.services@za.nestle.com or call us on +27 86 009 6116/+27 11 514 6116.

NESTLÉ CREMORA RADIO COMPETION METRO FM

 

1. Introduction

   1.1 Participation in this Competition is governed by these terms and conditions (the “Rules”).
   1.2 You, as the participant, are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.
   1.3 This competition is operated by Nestlé South Africa (Pty) Limited (“Nestlé”) in conjunction with South African Broadcasting Corporation (“SABC”) and Jupicorp (Pty) Ltd t/a TMARC (the “Promoters”).
   1.4 Your participation in the Competition constitutes acceptance of these Rules and you agree to abide by these Rules.

By participating in this Competition, Participants agree to the rules set out below.

2. This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa. In addition, the following people shall not be eligible to participate in this Competition:
    2.1 Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.
    2.2 Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.
    2.3 People who are not legal residents and/or legal citizens of the Republic of South Africa.
    2.4 Persons under the age of 18 years.

3. The Competition shall commence on the 17th February 2025 and will end on the 21st February 2025 (“Promotional period”). No entries received after the 21st February 2025 will be considered.

4. Competition Mechanics

   4.1 To participate in this Competition, Participants are required to purchase any NESTLÉ CREMORA participating product (listed below in 4.1.1) from any retail store in South Africa during the Promotional Period and share a 20 second voice note detailing their Cremora inspired ‘mampara week’ recipe on Metro FM WhatsApp number 060 552 7303 to qualify.
       4.1.1 The participating products are as follows:
NESTLÉ CREMORA
   a. NESTLÉ CREMORA 125g;
   c. NESTLÉ CREMORA 500g;
   d. NESTLÉ CREMORA 750g;
   4.2
       4.2.1 The competition will run on Metro FM ‘Best Mornings’ show from the 17th February – 21st February (Monday – Friday) from 07h00 – 09h00 where 5 participants who have qualified via the WhatsApp line will stand a chance to win R10 000 each daily.
       4.2.2 The radio host will choose one (1) participant between 7 – 8 am and two (2) participants from 8 – 9 am from the Whatsapp entries and contact them live on air and 2 (two) winners will be announced on air. To qualify, the participant must respond with the phrase “Get that Cremora Feeling.” Thereafter, the DJ will play the participant's voice note, featuring their Cremora inspired ‘mampara week’ recipe, live on air. The radio host will select five winners based on the most inspiring Cremora ‘mampara week’ recipe and the winner will receive R10 000. A total of 5 winners will be selected daily.
       4.2.3. If the participant does not answer with the phrase “Get that Cremora feeling” the radio host will contact another qualified participant.
   4.3 Participants must have a valid Republic of South Africa identity number (ID number) or valid permanent residency permit number as this is key to all entries. No person can use another person’s identity/permit number for competition entry purposes. If it is discovered that participants have entered an identity/permit number that is not theirs, they will be disqualified, and the entrant will not be eligible for the prize.
   4.4 Participants may enter the competition as many times as they wish over the Promotional Period, provided that participants purchase a Participating Product each time and have proof of purchase. Entry is also subject to the following conditions:
       4.4.1 Only one prize per household and per person.

5. The Prizes

    5.1 Participants in this Competition stand a chance to Win:
   Prizes
   On air winners R10 000 x 5 daily winners = R50 000 per day.
   Total value of prize money : R 250 000 (over a 1 week period).

6. Claiming your Prize

   6.1 Winners will need to have a valid bank account in their name. The winner will need to supply a verified bank letter not older than 3 months to claim your prize.
   6.2 Winner must have a valid proof of purchase (till slip) to claim the prize.
  6.3 The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are submitted to the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.
   6.4 Potential prize winners will have 48hrs from the time of being contacted to supply any required documentation. Once all the documents stated above have been supplied and verified then the prize money will be paid to the winner within 14 days.
   6.5 To claim their cash prize, all winners must have a valid ID, bank account and cell phone number (number used to enter the competition).

7. Promotional Material and Marketing Activities

    7.1 The Promoters may require the winners (at no fee) to be identified, photographed and the photograph or related article published on all digital platforms, printed media, or to appear on radio and television, when accepting their prizes and/or after receiving their prize.
   7.2 Should this become necessary, the winners may be required to sign a letter of consent and the Promoters shall have the right to use any photographs of any of the winners in perpetuity.

8. General

   8.1 The judges’ decision is final, and no correspondence will be entered into.
  8.2 The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.
   8.3 Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
   8.4 The prize is not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
   8.5 The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.
   8.6 Prize visuals on any competition and/or promotional materials are for illustrative purposes only.
  8.7 By entering this competition, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents, as well as with Nestlé’s subsidiaries, to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.
  8.8 By entering the competition, Participants consent to being contacted by Nestlé and its subsidiaries about their interest in Nestlé [and any additional purpose]. You acknowledge that your personal information will be processed in compliance with the Nestlé Privacy Notice. Any personal information shared with Facebook will also be subject to our Nestlé Privacy Notice, including to auto-fill forms for our ads. You may contact us at any time to manage your information.
  8.9 In terms of the data protection laws and Nestlé’s Privacy Notice, Nestlé, its subsidiaries and/or the Promoters will have to process the following personal information receive directly from you and belonging to you: name; address; email; cell phone or telephone contact details; and certain preferences about you (where and if applicable). Additionally, by entering this Competition, you authorise the Promoters to process your personal information for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of Republic of South Africa data protection legislation and Nestlé privacy policy. Your personal information will be shared on a need-to-know basis with certain third parties, for the purposes of giving effect to this Competition, including lawyers, advertising agencies, auditors, and/or regulators. Whilst we hold your personal information, we will keep it safe and secure until the purpose for holding it has come to an end, whereafter it will be destroyed, and you accept that by entering into this Competition that you agree that we may process your personal information as indicated above.
  8.10 For more details on how we may deal with your personal information please see our standard Privacy Notice on our website - https://www.nestle-esar.com/info/yourdata. For any questions or clarifications regarding the processing of your personal information, you may contact us by emailing consumer.services@za.nestle.com or Dial + 27 86 009 6116.
   8.11 By entering this Competition, you authorise the Promoters and their subsidiaries to process your personal information for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of South Africa data protection legislation and Nestlé’s privacy policy. For any questions or clarifications regarding the processing of your personal information, you may contact us by emailing consumer.services@za.nestle or Dial 086 0096 116.
   8.12 Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.
   8.13 Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (the “Act”).
   8.14 All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.
   8.15 The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
   8.16 The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
  8.17 The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.
   8.18 By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
   8.19 Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.
   8.20 Facebook and/or Instagram: This Competition is in no way organized, endorsed or administered by, or associated with, Facebook and/or Instagram. You understand that you are providing your information to the Promoters and not to Facebook and/or Instagram.
   8.21 These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Nestlé consent to the non-exclusive jurisdiction of the High Court of South Africa.
   8.22 For further information or enquiries please email our consumer services at consumer.services@za.nestle.com or call us on +27 86 009 6116/+27 11 514 6116.

CREMORA WINTER VOLUME COMPETITION 2025

1. Introduction

   1.1 Participation in this Competition is governed by these terms and conditions (the “Rules”).
   1.2 You, as the participant, are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.
   1.3 This competition is operated by Vista 24 (Pty) Limited (“Vista 24”) in conjunction with Jupicorp (Pty) Ltd t/a TMARC (the “Promoters”).
   1.4 Your participation in the Competition constitutes acceptance of these Rules and you agree to abide by these Rules.

By participating in this Competition, Participants agree to the rules set out below.

2. This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa. In addition, the following people shall not be eligible to participate in this Competition:
   2.1 Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.
   2.2 Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.
   2.3 People who are not legal residents and/or legal citizens of the Republic of South Africa.
   2.4 Persons under the age of 18 years.
3. The Competition shall commence on the 31ST March 2025 and will end on the 27th June 2025 (“Promotional period”). No entries received after the 27th June 2025 will be considered.

4. Competition Mechanics

     4.1 To participate in this Competition, Participants are required purchase 2 x 750g Nestlé Cremora products from any participating retail store, dial the USSD number *120*541# and follow the prompts to enter. USSD charges 20c/20seconds.
     4.2 Participants must keep their tillslips as proof of purchase.
     4.3 Participants must have a valid Republic of South Africa identity number (ID number) or valid permanent residency permit number and/or valid passport as this is key to all entries. No person can use another person’s identity/permit number and/or passport number for competition entry purposes. If it is discovered that participants have entered an identity/permit number and/or passport number that is not theirs, they will be disqualified, and the entrant will not be eligible for the prize.
     4.4 Participants may enter the competition as many times as they wish over the Promotional Period. Entry is also subject to the following conditions:
           4.4.1 Partipants will require a new till slip for multiple entries
           4.4.2 Only one prize per household and per person.

5. The Prizes

   5.1.1 Participants in this Competition stand a chance to Win:
       Grand Prize
        5 x R100 000 Cash Prizes
       Total value of prize money : R 500 000
       Weekly Prizes
       200 x R5000 cash prize per week
       15 x winners per week
       Total cash prize money: R 1 000 000

6. Claiming your Prize

    6.1 15 x weekly cash prize winners will be selected through a random draw by the promoters during the duration of the competiton.
    6.2 5 x grand prize cash winners will be selected through a random draw by the promoters within 7 days after the competition has closed.
    6.3 The winners will need to supply the promoter with the necessary proof of purchase (tillslip) and proof of banking details with a certified letter from their bank.
    6.4 At the time that a potential prize winner is identified, the potential prize winner will receive a direct message (DM) from a representative of the Promoters to their contact number supplied at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents, as mentioned in point 6.3 to the Promoters representative.
    6.5 The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are submitted to the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up winner will be deemed the potential prize winner subject to the terms and conditions herein.
    6.6 Potential prize winners will have 48hrs from the time of being contacted to supply any required documentation. Once all the documents stated as stated in 6.3 has been supplied and verified then the prize money will be paid to the winner within 14 days.
    6.7 To claim the weekly cash prize, all winners must have a valid ID, bank account and cell phone number and use this number to enter the competition.

7. Promotional Material and Marketing Activities

     7.1 The Promoters may require the winners (at no fee) to be identified, photographed and the photograph or related article published on all digital platforms, printed media, or to appear on radio and television, when accepting their prizes and/or after receiving their prize.
     7.2 Should this become necessary, the winners may be required to sign a letter of consent and the Promoters shall have the right to use any photographs of any of the winners in perpetuity.

8. General

   8.1 The judges’ decision is final, and no correspondence will be entered into.
   8.2 The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.
    8.3 Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
    8.4 The prize is not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
   8.5 The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.
    8.6 Prize visuals on any competition and/or promotional materials are for illustrative purposes only.
   8.7 By entering this competition, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents, as well as with Nestlé’s subsidiaries, to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.
   8.8 By entering the competition, Participants consent to being contacted by Vista 24 and its Affilates about their interest in Vista 24 [and any additional purpose]. You acknowledge that your personal information will be processed in compliance with the Vista 24 Privacy Notice. Any personal information shared with Facebook will also be subject to our Vista 24 Privacy Notice, including to auto-fill forms for our ads. You may contact us at any time to manage your information.
   8.9 In terms of the data protection laws and Vista 24’s Privacy Notice, Vista 24, its affilates and/or the Promoters will have to process the following personal information receive directly from you and belonging to you: name; address; email; cell phone or telephone contact details; and certain preferences about you (where and if applicable). Additionally, by entering this Competition, you authorise the Promoters to process your personal information for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of Republic of South Africa data protection legislation and Vista 24 privacy policy. Your personal information will be shared on a need-to-know basis with certain third parties, for the purposes of giving effect to this Competition, including lawyers, advertising agencies, auditors, and/or regulators. Whilst we hold your personal information, we will keep it safe and secure until the purpose for holding it has come to an end, whereafter it will be destroyed, and you accept that by entering into this Competition that you agree that we may process your personal information as indicated above.
   8.10. For more details on how we may deal with your personal information please see our standard Privacy Notice on our website https://www.cremora.co.za/ For any questions or clarifications regarding the processing of your personal information, you may contact us by emailing consumer.services@za.nestle.com or call us on +27 86 009 6116/+27 11 514 6116.
    8.11. By entering this Competition, you authorize the Promoters to process the personal information of Participants for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of South Africa data protection legislation and Vista 24’s privacy policy. For any questions or clarifications regarding the processing of the Participant’s personal information, you may contact us by emailing consumer.services@za.nestle.com or call us on +27 86 009 6116/+27 11 514 6116.
   8.12. Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.
   8.13. Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (the “Act”).
    8.14. All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.
    8.15. The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
   8.16. The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
   8.17. The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.
    8.18. By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
   8.19. Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.
    8.20. Facebook and/or Instagram: This Competition is in no way organized, endorsed or administered by, or associated with, Facebook and/or Instagram. You understand that you are providing your information to the Promoters and not to Facebook and/or Instagram.
   8.21. These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Vista 24consent to the non-exclusive jurisdiction of the High Court of South Africa.
   8.22. For further information or enquiries please email our consumer services at consumer.services@za.nestle.com or call us on +27 86 009 6116/+27 11 514 6116.

Vista 24 Privacy Notice

SCOPE OF THIS NOTICE


Please read this privacy notice (“Notice”) carefully to understand our policies and practices regarding your Personal Data and how we will treat it. This Notice applies to individuals who interact with Vista 24 services as consumers (“you”). This Notice explains how your Personal Data is collected, used, and disclosed by Vista 24 (Pty) Ltd (“Vista 24”, “We”, “Us”). It also tells you how you can access and update your Personal Data and make certain choices about how your Personal Data are used.

This Notice covers both our online and offline data collection activities, including Personal Data that We collect through our various channels such as websites, apps, third party networks, Consumer Engagement Service, points of sale and events. Please note that We might aggregate personal data from different sources (e.g. websites, offline events).  As part of this, We combine Personal Data that were originally collected by different Vista 24 entities or Vista 24 partners. Please see Section 9 for further information on how to object to this.

If you do not provide necessary Personal Data to us (We will indicate to you when this is the case, for example, by making this information clear in our registration forms), We may not be able to provide you with our goods and/or services. This Notice can change from time to time (see Section 11).

This Notice provides important information in the following areas:

1.      SOURCES OF PERSONAL DATA

2.      PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

2.      PERSONAL DATA OF CHILDREN

4.      COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

5.      USES MADE OF YOUR PERSONAL DATA

6.      DISCLOSURE OF YOUR PERSONAL DATA

7.      RETENTION OF PERSONAL DATA

8.      STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA

9.      ACCESS TO YOUR PERSONAL DATA

10.    YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

11.    CHANGES TO OUR NOTICE

12.    DATA CONTROLLERS & CONTACT

1. SOURCES OF PERSONAL DATA

This Notice applies to Personal Data that We collect from or about you, through the methods described below (see Section 2), from the following sources:

Vista 24 websites. Consumer-directed websites operated by or for Vista 24, including sites that We operate under our own domains/URLs and mini-sites that We run on third party social networks such as Facebook (“Websites”).

Vista 24 mobile sites/apps. Consumer-directed mobile sites or applications operated by or for Vista 24, such as smartphone apps.

E-mail, text and other electronic messages. Interactions with electronic communications between you and Vista 24.

Vista 24 CES. Communications with our Consumer Engagement Centre (“CES”).

Offline registration forms. Printed or digital registration and similar forms that We collect via, for example, postal mail, in-store demos, contests and other promotions, or events.

Advertising interactions. Interactions with our advertisements (e.g., if you interact with on one of our ads on a third party website, we may receive information about that interaction).

Data We create. In the course of our interactions with you, we may create Personal Data about you (e.g. records of your purchases from our websites).

Data from other sources. Third party social networks (e.g. such as Facebook), advertising networks (e.g. such as Google), messaging apps (e.g. such as WhatsApp), market research (if feedback is not provided on an anonymous basis), third party data aggregators, Vista 24 promotional partners, public sources and data received when we acquire other companies.

2.    PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Depending on how you interact with Vista 24 (online, offline, over the phone, etc.), We collect various types of information from you, as described below.

Personal contact information. This includes any information you provide to Us that would allow Us to contact you, such as your name, postal address, e-mail address, social network details, or phone number.

Account login information. Any information that is required to give you access to your specific account profile. Examples include your login ID/email address, screen name, password in unrecoverable form, and/or security question and answer.

Demographic information & interests. Any information that describes your demographic or behavioural characteristics. Examples include your date of birth, age or age range, gender, geographic location (e.g. postcode/zip code), favourite products, hobbies and interests, and household or lifestyle information.

Information from computer/mobile device. Any information about the computer system or other technological device that you use to access one of our Websites or apps, such as the Internet protocol (IP) address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access a Vista 24 website or app via a mobile device such as a smartphone, the collected information will also include, where permitted, your phone’s unique device ID, advertising ID, geo-location, and other similar mobile device data.

Websites/communication usage information. As you navigate through and interact with our Websites or newsletters, We use automatic data collection technologies to collect certain information about your actions. This includes information such as which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages. This information is captured using automated technologies such as cookies and web beacons, and is also collected through the use of third party tracking for analytics and advertising purposes. You have the right to object to the use of such technologies, for further details please see Section 4.

Market research & consumer feedback. Any information that you voluntarily share with Us about your experience of using our products and services.

Consumer-generated content. Any content that you create and then share with Us on third party social networks or by uploading it to one of our Websites or apps, including the use of third party social network apps such as Facebook. Examples include photos, videos, personal stories, or other similar media or content. Where permitted, We collect and publish consumer-generated content in connection with a variety of activities, including contests and other promotions, website community features, consumer engagement, and third party social networking.

Third party social network information. Any information that you share publicly on a third party social network or information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with Us. Examples include your basic account information (e.g. name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share. We receive your third party social network profile information (or parts of it) every time you download or interact with a Vista 24 web application on a third party social network such as Facebook, every time you use a social networking feature that is integrated within a Vista 24 site (such as Facebook Connect) or every time you interact with Us through a third party social network. To learn more about how your information from a third party social network is obtained by Vista 24, or to opt-out of sharing such social network information, please visit the website of the relevant third party social network.

Payment and Financial information. Any information that We need in order to fulfil an order, or that you use to make a purchase, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available). In any case, We or our payment processing provider(s) handle payment and financial information in a manner compliant with applicable laws, regulations and security standards such as PCI DSS.

Calls to Vista 24 CES Communications with a Vista 24 CES can be recorded or listened into, in accordance with applicable laws, for local operational needs (e.g. for quality or training purposes). Payment card details are not recorded. Where required by law, you will be informed about such recording at the beginning of your call.

Sensitive Personal Data. We do not seek to collect or otherwise process sensitive personal data in the ordinary course of our business. Where it becomes necessary to process your sensitive personal data for any reason, we rely on your prior express consent for any processing which is voluntary (e.g. for marketing purposes). If we process your sensitive personal data for other purposes, we rely on the following legal bases: (i) detection and prevention of crime (including the prevention of fraud); and (ii) compliance with applicable law (e.g. to comply with our diversity reporting).

3.    PERSONAL DATA OF CHILDREN

We do not knowingly solicit or collect personal data from children below the age of 13. If we discover that we have unintentionally collected personal data from a child below 13, we will remove that child’s personal data from our records promptly. However, Vista 24 may collect personal data about children below the age of 13years of age from the parent or guardian directly, and with that person’s explicit consent.

We also do not knowingly solicit or collect personal data from children under the age of 18 for the specific purposes of marketing communications.

4.  COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

Cookies/Similar Technologies. Please see our Cookie Notice to learn how you can manage your cookie settings and for detailed information on the cookies We use and the purposes for which We use them.

Log Files. We collect information in the form of log files that record website activity and gather statistics about your browsing habits. These entries are generated automatically, and help Us to troubleshoot errors, improve performance and maintain the security of our Websites.

Web Beacons. Web beacons (also known as “web bugs”) are small strings of code that deliver a graphic image on a web page or in an email for the purpose of transferring data back to Us. The information collected via web beacons will include information such as IP address, as well as information about how you respond to an email campaign (e.g. at what time the email was opened, which links you click on in the email, etc.). We will use web beacons on our Websites or include them in e-mails that We send to you. We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising, email auditing and reporting, and personalisation.

5.    USES MADE OF YOUR PERSONAL DATA

The following paragraphs describe the various purposes for which We collect and use your Personal Data, and the different types of Personal Data that are collected for each purpose. Please note that not all of the uses below will be relevant to every individual.

What We use your Personal Data for

Our reasons

Our legitimate interests

Consumer service. We use your Personal Data for consumer service purposes, including responding to your enquiries. This typically requires the use of certain personal contact information and information regarding the reason for your inquiry (e.g. order status, technical issue, product question/complaint, general question, etc.).

·       Fulfilling contractual obligations

·       Legal obligations

·       Our legitimate interests

 

·       Improving and developing new products and services

·       Being more efficient

 

Contests, marketing and other promotions. With your consent (where required), We use your Personal Data to provide you with information about goods or services (e.g. marketing communications or campaigns or promotions). This can be done via means such as email, ads, SMS, phone calls, messaging apps and postal mailings to the extent permitted by applicable laws. Some of our campaigns and promotions are run on third party websites and/or social networks. This use of your Personal Data is voluntary, which means that you can oppose (or withdraw your consent in certain countries) to the processing of your Personal Data for thes purposes. For detailed information on how to modify your preferences about marketing communication, please see Sections 9 and 10 below. For more information about our contests and other promotions, please see the official rules or details posted with each contest/promotion.

·       With your consent (where required)

·       Fulfilling contractual obligations

·       Our legitimate interests

·       Working out which of our products and services may interest you and telling you about them

·       Defining types of consumers for new products or services

Third party social networks: We use your Personal Data when you interact with third party social networking features, such as “Like” functions, to serve you with advertisements and engage with you on third party social networks. You can learn more about how these features work, the profile data that We obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant third party social networks. We use your Personal Data to tailor and deliver communications to you, including via social media, based on your interests and your interactions with our products and services.

·       With your consent (where required)

·       Our legitimate interests

·       Working out which of our products and services may interest you and telling you about them

·       Defining types of consumers for new products or services

Personalisation (offline and online). With your consent (where required), We use your Personal Data (i) to analyse your preferences and habits, (ii) to anticipate your needs based on our analysis of your profile, (iii) to improve and personalise your experience on our Websites and apps; (iv) to ensure that content from our Websites/apps is optimised for you and for your computer or device; (v) to provide you with targeted advertising and content, and (vi) to allow you to participate in interactive features, when you choose to do so. For example, We remember your login ID/email address or screen name so that you can quickly login the next time you visit our site or so that you can easily retrieve the items you previously placed in your shopping cart. Based on this type of information, and with your consent (where required), We also show you specific Vista 24 content or promotions that are tailored to your interests. The use of your Personal Data is voluntary, which means that you can oppose the processing of your Personal Data for this purpose. For detailed information on how to opt-out please refer to Section 10 below.

Order fulfilment. We use your Personal Data to process and ship your orders, inform you about the status of your orders, correct addresses and conduct identity verification and other fraud detection activities. This involves the use of certain Personal Data and payment information.

·       Fulfilling contractual obligations

·       With your consent (where required)

·       Legal obligations

·       Our legitimate interests

 

·       Improving and developing new products and services

·       Being more efficient

·       Protect our systems, networks and staff

·       Compliance with legal obligations

 

Other general purposes (e.g. internal or market research, analytic, security). In accordance with applicable laws, We use your Personal Data for other general business purposes, such as maintaining your account, conducting internal or market research and measuring the effectiveness of advertising campaigns. We reserve the right, if you have Vista 24 accounts, to reconcile those accounts into one single account. We also use your Personal Data for management and operation of our communications, IT and security systems.

Legal reasons or merger/acquisition. In the event that Vista 24 or its assets are acquired by, or merged with, another company including through bankruptcy, we will share your Personal Data with any of our legal successors. We will also disclose your Personal Data to third parties (i) when required by applicable law; (ii) in response to legal proceedings; (iii) in response to a request from a competent law enforcement agency; (iv) to protect our rights, privacy, safety or property, or the public; or (v) to enforce the terms of any agreement or the terms of our Website.

·       Legal obligations

·       Our legitimate interests

 

·       Compliance with legal obligations

·       Protect our assets and staff

 

6. DISCLOSURE OF YOUR PERSONAL DATA

In addition to the Vista 24 entities mentioned in the data controllers & contact section (see Section 12), We share your Personal Data with the following types of third party organisations:

Service providers. These are external companies that We use to help Us run our business (e.g. order fulfilment, payment processing, fraud detection and identity verification, website operation, market research companies, support services, promotions, website development, data analysis, CRC, etc.). Service providers, and their selected staff, are only allowed to access and use your Personal Data on Our behalf for the specific tasks that they have been requested to carry out, based on our instructions, and are required to keep your Personal Data confidential and secure.

Credit reporting agencies/debt collectors. To the extent permitted by applicable law, credit reporting agencies and debt collectors are external companies that We use to help Us to verify your creditworthiness (in particular for orders with invoice) or to collect outstanding invoices.

Third party companies using Personal Data for our or their own marketing purposes . Except in situations where you have given your consent, We do not license or sell your Personal Data to third party companies for their own marketing purposes. Their identity will be disclosed at the time your consent is sought.

We may share with our partners such as Meta Platforms Ireland Limited (“Meta”), Google Ireland Limited (“Google”), the TradeDesk and others certain data regarding actions that you take on our Websites such as your visits to our Websites, your interactions on our Websites, use of Facebook Connect and information collected from cookies or similar technologies including the Facebook pixel, Google tags, the TradeDesk unique identifiers. This allows us to measure the effectiveness of our advertising, improve our marketing practices, and helps us deliver more relevant advertising to you and people like you (including on social media). We are a joint data controller with Meta and some other partners that we may engage for this processing. Further information, including how those partners enable you to exercise your data protection rights, and subsequently processes your information as independent data controller can be found directly on dedicated partner sites (Meta's Data Policy, Google’s Privacy & Terms site.

Third party recipients using Personal Data for legal reasons or due to merger/acquisition. We will disclose your Personal Data to third parties for legal reasons or in the context of an acquisition or a merger (see Section 5 for details).

7. RETENTION OF YOUR PERSONAL DATA

In accordance with applicable laws, We will use your Personal Data for as long as necessary to satisfy the purposes for which your Personal Data was collected (as described in Section 5 above) or to comply with applicable legal requirements. Personal data used to provide you with a personalized experience (see Section 5 above for details) will be kept for a duration permitted by applicable laws.

8.    DISCLOSURE, STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA

We use appropriate measures (described below) to keep your Personal Data confidential and secure. Please note, however, that these protections do not apply to information you choose to share in public areas such as third party social networks.

People who can access your Personal Data. Your Personal Data will be processed by our authorised staff or agents, on a need to know basis, depending on the specific purposes for which your Personal Data have been collected (e.g. our staff in charge of consumer care matters will have access to your consumer record).

Measures taken in operating environments. We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorised access. We follow reasonable standards to protect Personal Data. The transmission of information via the Internet is, unfortunately, not completely secure and although We will do our best to protect your Personal Data, We cannot guarantee the security of the data during transmission through our Websites/apps.

Measures We expect you to take. It is important that you also play a role in keeping your Personal Data safe and secure. When signing up for an online account, please be sure to choose an account password that would be difficult for others to guess and never reveal your password to anyone else. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls We provide you in our Website/app.

Transfer of your Personal Data .  The storage as well as the processing of your Personal Data as described above may require that your Personal Data is ultimately transferred/transmitted to, and/or stored at, a destination outside of your country of residence. In particular, we may transfer your Personal Data to countries outside the European Economic Area (“EEA”) (e.g. other Vista 24 entities) including to countries which have different data protection standards to those which apply in the EEA (such as the USA, Ukraine, Brazil, Philippines). We (i) have put in place Vista 24 Binding Corporate Rules to protect your Personal Data and/or (ii) rely on other applicable transfer mechanisms (where required by law).

9.    YOUR RIGHTS

Access to Personal Data. You have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data.

These rights can be exercised by sending Us an e-mail consumer.services@za.nestle.com or writing to us at PO Box 50616 Randburg 2125, attaching a copy of your ID or equivalent details (where requested by Us and permitted by law). If the request is submitted by a person other than you, without providing evidence that the request is legitimately made on your behalf, the request will be rejected. Please note that any identification information provided to Us will only be processed in accordance with, and to the extent permitted by applicable laws.

Additional rights (e.g. modification, deletion of Personal Data). Where provided by law, you can (i) request the deletion, portability, correction or revision of your Personal Data; (ii) limit the use and disclosure of your Personal Data; and (iii) revoke consent to any of our data processing activities.

Subject to applicable law, you may also have the following additional rights regarding the use of your Relevant Personal Data:

•         the right to object, on grounds relating to your particular situation, to the use of your Relevant Personal Data by us, or on our behalf; and

•         the right to object to the Processing of your Relevant Personal Data by us, or on our behalf, for direct marketing purposes.

Please note that, in certain circumstances, We will not be able to delete your Personal Data without also deleting your user account. We may be required to retain some of your Personal Data after you have requested deletion, to satisfy our legal or contractual obligations. We may also be permitted by applicable laws to retain some of your Personal Data to satisfy our business needs.

Where available, our Websites have a dedicated feature through which you can review and edit the Personal Data that you have provided. Please note that We require our registered consumers to verify their identity (e.g. login ID/email address, password) before they can access or make changes to their account information. This helps prevent unauthorised access to your account.

We hope that We can satisfy queries you may have about the way we process your Personal Data. However, if you have unresolved concerns, you also have the right to complain to competent data protection authorities.

10.    YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

We strive to provide you with choices regarding the Personal Data that you provide to Us. The following mechanisms give you control over your Personal Data:

Cookies/Similar Technologies. You can manage your consent via (i) our consent management solution or (ii) your browser so as to refuse all or some cookies/similar technologies, or to alert you when they are being used. Please see Section 4 above.

Advertising, marketing and promotions. You can consent for your Personal Data to be used by Vista 24 to promote its products or services through tick-box(es) located on the registration forms or by answering the question(s) presented by our CES representatives. If you decide that you no longer wish to receive such communications, you can subsequently unsubscribe from receiving marketing-related communications at any time, by following the instructions provided in each such communication. To unsubscribe from marketing communications sent by any medium, including third party social networks, you can opt-out at any time by unsubscribing through links available in our communications, logging into the Websites/apps or third party social networks and adjusting your user preferences in your account profile by unchecking the relevant boxes or by contacting  our CES. Please note that, even if you opt-out from receiving marketing communications, you will still receive administrative communications from Us, such as order or other transaction confirmations, notifications about your account activities (e.g. account confirmations, password changes, etc.), and other important non marketing related announcements.

Personalization (offline and online): Where required by law, if you wish to have your Personal Data used by Vista 24 to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tick-box(es) located on the registration form or by answering the question(s) presented by our CES representatives. If you decide that you no longer wish to benefit from this personalization, you can opt-out at any time by logging into the Websites/apps and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CES.

Targeted Advertising. We partner with ad networks and other ad serving providers (“Advertising Providers”) that serve advertising on behalf of Us and other non-affiliated companies on the Internet.  Some of those advertisements are tailored to your interests based on information collected on Vista 24 sites or on non-affiliated websites over time.  You can visit www.aboutads.info/choices to learn more about this type of advertising, as well as about how to opt-out of interest-based advertising practices from companies that participate in the Digital Advertising Alliance’s (“DAA”) self-regulatory program. Additionally, you can opt-out of this type of advertising in mobile applications from companies that participate in the DAA’s AppChoices app by downloading the app from the iOS or Android app store.  You can also stop the collection of precise location data from a mobile device by accessing your device location service settings. We also work with third-party partners, including social media platforms, to show you ads or measure the effectiveness of our ads. We may convert your email address, phone number, or other data into a unique identifier (ID) and share with those partners to match that unique identifier with user IDs on their platform or website or with other data they may hold. This correspondence allows us to display tailored advertisements for you and others on these platforms or websites. You may object to receiving this type of tailored advertising at any time by clicking here [opt-out link].

11. CHANGES TO THIS NOTICE

If We change the way We handle your Personal Data, We will update this Notice. We reserve the right to make changes to our practices and this Notice at any time, please check back frequently to see any updates or changes to our Notice.

12. DATA CONTROLLERS & CONTACT

To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, please contact Us at: consumer.services@za.nestle.com or call our CES on +27 86 009 6116/ +27 514 6116

You can also contact our Data Protection contact via email at: dataprotectionoffice@nestle.com

We will acknowledge and investigate any complaint about the way We manage Personal Data (including a complaint that We have breached your rights under applicable privacy laws).

Data controllers

Responsible for

Vista 24  (Pty) Ltd

Address: 8 Anslow Crescent, Bryanston, Johannesburg, South Africa

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